About Us

Rhodes & Williams Ltd. was established in 1935, and has since grown to be one of the largest independently owned insurance brokerages in Ontario. Our reputation has been built upon our willingness to work with clients on their terms, offering them greater choice and flexibility in their insurance and lifestyle needs. Some of our clients have been with us for over half a century, and that’s because they know that our insurance brokers and our whole team care about keeping their family, their business, and their way of life protected.

Our History

For over eight decades, we have offered our customers unique benefits that have made us the province’s first choice for professional advice on personal and business insurance. Our insurance brokers are exceptionally well-connected, and they work for you – to source exceptionally well-priced and custom-designed insurance packages that protect what matters most to your family or business. With staff in Ottawa and Toronto, we’re like your local insurance broker with national capabilities. As a larger brokerage, we have many brokers who are experts in a wide variety of insurance specialties and industries, so we can match you with a broker who has the expertise to develop the insurance plan right for you.

Our Brokers

We are defined by the service, experience and impartial advice our brokers provide to our clients. Our brokers share a philosophy of providing our clients with personal, hands-on and highly responsive service. After all, one of the main benefits of working with a broker is building a relationship based on compassion and mutual understanding.

Remember, we don’t sell you insurance. We purchase insurance for you on your behalf. That’s why our brokers are 100% committed to putting together an insurance plan that’s right for you.

Meet the Team

Your peace of mind is our business. More than the products, solutions and innovations we bring to the table, it’s our ability to respond to your needs that matters most. Our professional credentials in the insurance industry are only outweighed by our desire, dedication and passion to do the right thing by you, our customer. Whenever you have a question, comment or concern, please don’t hesitate to contact any one of our committed insurance professionals.

Executive Team


Trent Young


Trent began as a graduate of Mechanical Engineering, but has now been in the insurance business for over forty years. He brings years of experience in Property, Casualty and Automobile Insurance as an Underwriter and Field Representative. He worked his way to be the Ottawa Branch Manager of one of Canada’s largest insurance companies. He is a registered insurance broker in the Province of Ontario and a Fellow in the Insurance Institute of Canada.

He has been President and CEO of Rhodes & Williams Insurance for over 20 years. Trent’s responsibilities involve working with the management and staff to ensure they have all the training and tools necessary to be successful in their roles. Ultimately his responsibilities are the continued success of Rhodes & Williams Insurance, their staff and their clients through proper development of insurance programs for their needs.

Personal Insurance Team


Chris Armstrong

Personal Lines Manager

Chris has enjoyed a successful insurance career with Rhodes & Williams Insurance since 1991. Chris is the Personal Lines Manager and actively manages his book of commercial clients. Chris has been a Partner of the insurance brokerage since 1993. With many years of experience in the Account Executive role, Chris has developed a broad knowledge of the mechanics within the insurance industry allowing him to better serve his personal and commercial clients by developing a strong comprehensive program tailored specifically to his clients needs. Chris is a university graduate (B.A.), a Registered Insurance Broker in the province of Ontario (RIBO) and has achieved his Canadian Accredited Insurance Broker (CAIB) designation.

Away from the office Chris is actively involved in youth sports. He coaches his three kids in hockey and lacrosse. The greatest passions in his life, of course, are his family and friends.

Business Insurance Team


Bob Burhoe

Senior Partner

Bob’s tenure in the general insurance field spans more than thirty years, and includes experience as an underwriter, commercial account inspector and insurance broker. As an insurance broker, he specializes in insurance solutions primarily for manufacturing, technology, construction and not-for-profit organizations.

Bob is a Registered Insurance Broker in Ontario and is licensed in most Canadian provinces and territories. He is a Chartered Insurance Professional (CIP) and Canadian Risk Manager (CRM). Past credits include instructing Insurance Institute students, RIBO accredited continuing education course provider, and guest speaker at insurance or risk management functions.

Bob and Judy have three children and one grandson. His hobbies include swimming, kayaking, camping and spoiling his grandson. Volunteer activities include Scouts Canada, Heart and Stroke Foundation, Kidney Association, Insurance Institute, and local Church Parish.

Office Support Team


Kristy McDougall

Human Resource Manager

After graduating from University with a degree in Psychology, Kristy worked as a claims adjuster for four years with one of Canada’s leading insurance companies. Kristy has been with Rhodes & Williams Insurance for over 20 years; the first five years as a Personal Lines Account Executive and then as a Commercial Account Executive. For over 10 years, Kristy has also handled the role of the Human Resource Manager for a growing and busy office. She finds the dual role challenging but rewarding as she is able to continue the relationships with her commercial clients as well as handling the day to day personnel issues.

In her spare time, Kristy and her husband Bill can be found in the rinks, fields and courts watching their children who are involved in many sports. Personally, Kristy enjoys working out, playing golf and vacationing at their cottage in PEI.

Toronto Office


Beverly Baxter

Account Manager

Beverly has worked for the Rhodes & Williams Insurance Markham Office since October 2007 as an Account Manager. Over the last 15 years of her insurance career, she has accumulated knowledge in both Personal and Commercial lines having worked at other large Insurance Brokerages and as a Company Underwriter. She graduated from St. Francis Xavier University with a Bachelor of Arts degree in 1988. She obtained her CIP in 2002 and is currently working toward her Canadian Accredited Insurance Broker designation.