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Careers

Rhodes & Williams Careers

Rhodes & Williams Limited is an established and very reputable privately-owned insurance brokerage that offers all lines of personal and commercial insurance. We put a high importance on career development. We have in-house coaching sessions with managers who are trained to help you to develop your skills. Along with a professional and fulfilling work environment, we provide competitive compensation and a comprehensive benefits package.

Rhodes & Williams is a dynamic and progressive company, with roots in the Ontario insurance market that extend back to 1935.

Our Workplace

Our workplace places an emphasis on building relationships with colleagues, clients, partners and insurers. We are always interested in hearing from talented and enthusiastic individuals about possible opportunities. If you are interested in speaking with us, please contact our Human Resource Manager, Kristy McDougall.

Kristy McDougall C.A.I.B.
Human Resource Manager

Current Opportunities

If you are looking for a fresh start with a dynamic team and if you believe that average is not an option, then you’re already speaking our language. Join our team at Rhodes & Williams and share our passion for taking care of our customers.

Company Information:
Rhodes & Williams Ltd. was established in 1935 and has since grown to be one of the largest independently owned insurance brokerages in Ontario. Our reputation has been built upon our willingness to work with clients on their terms, offering them greater choice and flexibility in their insurance and lifestyle needs.
We place a high importance on career development, open communication, and a professional and fulfilling work environment. We offer competitive compensation and a comprehensive benefits package.

Position Summary
We are seeking an insurance professional with commercial insurance knowledge who possesses superior customer service expertise to deliver quality service to our clients.

Key Responsibilities include:

  • Servicing an existing book of commercial accounts at the direction of the Account Executive(s)
  • Marketing and negotiation of new business, renewals with company underwriters, at the direction of the Account Executive(s)
  • Develop and grow relationships with clients, dealing with their insurance needs
  • Maintain professional relationships with insurers
  • Account and coverage review for multiple lines (Commercial Property, Liability, Automobile, Professional Liability, Directors & Officers Liability, Technology, etc.)
  • Preparation and processing of all related documentation as required
  • Handling of claims reported by clients

Mandatory Requirements:

  • RIBO (Registered Insurance Broker of Ontario) licensed
  • 3 years commercial lines industry experience
  • Strong working knowledge in English

Requirements:

  • Exceptional customer service, including strong written and verbal communication skills
  • Proven ability to work with a high degree of accuracy
  • Strong analytical, interpersonal, negotiation and organizations skills
  • The ability to work in a cohesive team and under pressure with minimum supervision
  • The ability to multi-task and meet deadlines.
  • Strong proficiency in Excel, Word & Outlook
  • Working knowledge of Agency Manager (TAM) is an asset
  • Bilingualism (English & French) is an asset

Benefits:

  • Full time
  • Remote work is an option
  • Competitive salary & compensation package
  • Excellent Employee Benefits

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:
Kristy McDougall C.A.I.B.
Human Resource Manager

If you are looking for a great opportunity with a dynamic team and if you believe that average is not an option, then you’re already speaking our language. Join our team at Rhodes & Williams and get to know what the insurance industry is all about and the opportunities it can provide.

Company Information:
Rhodes & Williams Ltd. was established in 1935, and has since grown to be one of the largest independently owned insurance brokerages in Ontario.  Our reputation has been built upon our willingness to work with clients on their terms, offering them greater choice and flexibility in their insurance and lifestyle needs.

We place a high importance on career development, open communication and a professional and fulfilling work environment.  We offer competitive compensation and a comprehensive benefits package.

Position Summary:
We are seeking an eager, detail oriented individual who will prepare, verify and input policy documentation using Insurer portals and broker management system in support of Insurance Account Managers and Account Executives.

Key Responsibilities include:

  • Review new business submissions and policy change requests from Account Executives and Account Managers for accuracy and completeness, return as necessary for additional input and enter data on appropriate Insurer system where applicable.
  • Ensure relevant documentation scanned & attached to client file.
  • Be fully conversant with the underwriting and binding rules of the main Insurers we deal with.
  • Process cancellation requests from Acct Managers.
  • Order underwriting reports as required.
  • Update client files with claims opening and closing notices.
  • Perform and assist on projects and other job duties as required.

Minimum Qualifications:

  • Excellent computer skills with working knowledge of MS Word/Excel, Outlook and the Internet.
  • Detail oriented with high degree of keying accuracy for work with on-line systems.
  • Strong work ethic with comfort level working in a team environment.
  • Proven ability to work with deadlines
  • RIBO license or agreement to obtain license within specified time period
  • College diploma and/or office experience an asset
  • Knowledge of TAM (The Agency Manager) would be an asset
  • Bilingualism (English/French) would be an asset

Benefits:

  • Full time
  • Competitive salary & compensation package
  • Excellent Employee Benefits

If you require Accommodation, please advise.

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:
Kristy McDougall C.A.I.B.
Human Resource Manager

If you are looking for a fresh start with a dynamic team and if you believe that average is not an option, then you’re already speaking our language.  Join our team at Rhodes & Williams and share our passion for taking care of our customers.

Position Summary:
As an Account Manager (CSR), you are responsible for servicing all aspects of our customer’s Home & Auto insurance needs. We are looking for someone that can specifically work alongside designated clients to help them through their renewal process including but not limited to explaining coverage in detail, reviewing files and quoting.

Your Tasks:

  • Respond to customer inquiries by phone/email, including office visits and executed the changes required
  • Handle the renewal process of filtered referrals from other AM’s including dealing with queries and concerns, reviewing files, recommendations and addressing concerns.
  • Quoting and executing policy changes as needed
  • Fully conversant with product offerings, underwriting criteria and understanding the Personal lines market and rate fluctuations.
  • Counsel customers with claims reporting & be an active advocate
  • Foster strong working relationships with Insurance company underwriters
  • Accurate and complete system entry and documentation
  • Back up other Account Managers during high volume periods

Mandatory Requirements:

  • RIBO licensed (or OTL with the ability to obtain RIBO quickly)
  • 1-2 years of industry experience

Minimum Requirements:

  • Exceptional communication and customer service skills including strong written and oral abilities
  • Proven ability to work with a high degree of accuracy
  • Affinity for working in a team environment with a positive attitude & strong work ethic

Skills preferred:

  • TAM (Applied Systems & Applied Rating) knowledge
  • Knowledge of the various Personal Lines portals
  • Bilingualism (English & French)

Benefits:

  • Full-Time
  • Competitive salary & compensation package
  • Excellent Employee Benefits
  • Flexibility
  • Be part of a growth-driven Insurance Brokerage

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:
Kristy McDougall C.A.I.B.
Human Resource Manager

Rhodes & Williams Limited is looking for a talented Commercial Lines Technical Assistant in our growing Commercial Lines Department at our Ottawa office.

Rhodes & Williams Limited is an established and very reputable privately owned Insurance Brokerage that offers all lines of personal and commercial insurance. We put a high importance on career development and have open communication with inhouse coaching sessions with Managers who are trained to help you develop your skills in this position. Along with a professional and fulfilling work environment, we provide competitive compensation and a comprehensive benefits package.

Function: Clerical support for Commercial Lines Account Managers/Portfolio Managers

Key Responsibilities:

  •  Verify and process policy document including billing
  •  Prepare certificates of insurance, liability slips
  •  Prepare word documents, emails, bonding documents as required.
  •  Create and update spreadsheets
  •  Update claims information
  •  Back up reception duties
  •  Communicate by phone or email policy changes to insurance companies and lienholders.
  •  Maintain and organize hard copy and transactional files
  •  Print, scan and attach paperwork
  •  Perform other duties or responsibilities as required

Education:

  •  High School Diploma
  •  RIBO license not required but considered an asset

Experience:

  •  Strong Proficiency in Word, Excel, and Outlook
  •  1-2 years Insurance Industry experience in Commercial Lines is an asset
  •  Working knowledge of Agency Manager (TAM) is an asset

Skills/Attributes:

  •  Ability to work in a fast-paced environment
  •  Strong Computer Literacy, Time Management and Organization skills
  •  Ability to meet tight deadlines and manage multiple tasks
  •  Enjoy working as part of a team with a positive attitude
  •  Good communications and decision-making skills
  •  Be proactive and show initiative

Person for this position:

  •  You possess an eagerness to learn.
  •  You are a resourceful, self-motivated people person with solid computer skills and are not afraid to ask questions.
  •  You would like to continually grow and learn in the exciting, forever changing, insurance industry.

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:
Kristy McDougall C.A.I.B.
Human Resource Manager

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