Rhodes & Williams Careers

Rhodes & Williams Limited is an established and very reputable privately owned Insurance Brokerage that offers all lines of personal and commercial insurance. We put a high importance on career development and have open communication with in-house coaching sessions with Managers who are trained to help you develop your skills in this position. Along with a professional and fulfilling work environment, we provide competitive compensation and a comprehensive benefits package.

Rhodes & Williams is a dynamic and progressive company, with roots in the Ontario insurance market that extend back to 1935.

Our Workplace

Our workplace is one that places an emphasis on building relationships – with colleagues, clients, partners and insurers. We are always interested in hearing from talented and enthusiastic individuals about possible opportunities. If you are interested in speaking with us, please contact our Human Resource Manager, Kristy McDougall. Kristy McDougall Human Resource Manager kristym@rhodeswilliams.com Tel 613-226-6590

Current Opportunities

Are you interested in making a difference at Rhodes & Williams?

If you are interested in joining our dynamic insurance team, see our openings here:

Commercial Lines ─ Account Manager

Rhodes & Williams Ltd. is looking for a talented customer service representative to join our commercial services team at our Ottawa office.

Job Description: We are seeking an insurance professional with commercial insurance knowledge who possesses superior customer service expertise to deliver quality service to our clients.

Key Responsibilities:

  • Servicing an existing book of commercial accounts at the direction of the Account Executive(s)
  • Marketing and negotiation of new business, renewals with company underwriters, at the direction of the Account Executive(s)
  • Develop and grow relationships with clients, dealing with their insurance needs
  • Maintain professional relationships with insurers
  • Account and coverage review for multiple lines (Commercial Property, Liability, Automobile, Professional Liability, Directors & Officers Liability, etc.)
  • Preparation and processing of all related documentation as required
  • Handling of claims reported by clients

If you have:

  • Excellent customer service, verbal and written communication skills
  • Strong analytical, interpersonal, negotiation and organizational skills
  • The ability to work in a cohesive team and under pressure with minimum supervision
  • The ability to multi-task and meet deadlines
  • 3 or more years Commercial insurance industry experience
  • Strong proficiency in Word, Excel and Outlook
  • Working knowledge of Agency Manager (TAM) is an asset

And meets the requirements of:

  • Valid Registered Insurance Broker of Ontario (RIBO) License
  • Post-Secondary Education preferred or equivalent experience
  • CIP/CAIB designation or willingness to work towards it is an asset
  • A minimum of 3 years Commercial Lines Industry experience
  • Bilingual (English and French) would be an asset

If you require any accommodation for Accessibility, please advise.

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:

Kristy McDougall C.A.I.B.
Human Resource Manager

Commercial Lines ─ Technical Assistant ─ 1 Year Contract

Rhodes & Williams Limited is looking for a talented Commercial Lines Technical Assistant in our Commercial Lines Department at our Ottawa office on a 1 year contract. There may be an opportunity to become permanent based on needs.  

Rhodes & Williams Limited is an established and very reputable privately owned Insurance Brokerage that offers all lines of personal and commercial insurance. We put a high importance on career development and have open communication with in house coaching sessions with Managers who are trained to help you develop your skills in this position. Along with a professional and fulfilling work environment, we provide competitive compensation and a comprehensive benefits package.

 Function: Clerical support for Commercial Lines Account Managers/Portfolio Managers

Key Responsibilities:  

  • Verify and process policy document including billing
  • Prepare certificates of insurance, liability slips
  • Prepare word documents, emails, bonding documents as required.
  • Create and update spreadsheets
  • Update claims information
  • Back up reception duties
  • Communicate by phone or email policy changes to insurance companies and lienholders.
  • Maintain and organize hard copy and transactional files
  • Print, scan and attach paperwork
  • Perform other duties or responsivities as required

Education:                                         

  • High School Diploma
  • RIBO licensed is an asset

 Experience:    

  • Strong Proficiency in Word, Excel and Outlook
  • 1-2 years Insurance Industry experience is an asset
  • Working knowledge of Agency Manager (TAM) is an asset

Skills/Attributes:                                

  • Strong computer literacy, time management and organization skills
  • Ability to meet tight deadlines and manage multiple tasks
  • Enjoy working as part of a team with a positive attitude
  • Good communications and decision making skills

Person for this position: 

  • You possess an eagerness to learn.
  • You are a resourceful, self-motivated people person with solid computer skills and are not afraid to ask questions.
  • You would like to continually grow and learn in the exciting, forever changing, insurance industry.

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:

Kristy McDougall C.A.I.B.
Human Resource Manager

Personal Insurance ─ Sales Broker/Account Executive

Rhodes & Williams is looking for a talented Personal Insurance Sales Broker in our Ottawa office.

Personal Insurance Sales Position:

We are currently looking for people that – love selling, helping people and a have natural affinity for detail.  If you are currently RIBO licensed, this is a definite asset – but isn’t necessarily a non-starter. It simply means you can reach your true earning potential that much faster.

This position is focused on quoting and closing people who are interested in buying home and auto insurance. The ideal candidate will have a winning track record in previous sales, be highly organized and be thoroughly comfortable gathering information, delivering quotes and closing the sale by phone, in-person and in digital-based platforms.

SPECIFIC Responsibilities:
• Sell Home + Auto leads to develop and drive personal lines insurance volume
• Maintain a high level of solution expertise and competitive intelligence
• Detailed questioning, gathering and recording accurate quote information
• Providing timely and compelling quotes via phone, email and other digital platforms
• Tracking and reporting personal and company goals
• Submitting accurate and complete information into a lead management system
• Provide regular updates to management regarding opportunities, trends and challenges
• Meeting or exceeding monthly and quarterly targets and objectives

MINIMUM Requirements:
• Goal and target driven
• RIBO Certification (or willingness to complete certification)
• Ability to establish rapport quickly, with excellent interpersonal and communication skills, both written & verbal
• Ability to perform in a fast-paced, results-oriented collaborative environment
• Strong planning and organizational skills
• Exceptional ability to get along well with team members, displaying a positive attitude and work ethic

If you require any accommodation for Accessibility, please advise.

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:

Kristy McDougall C.A.I.B.
Human Resource Manager

Commercial Lines ─ Account Executive (Toronto Area)

Primary Function:

An exciting opportunity is available for someone with proven Commercial Insurance sales ability to establish, grow, and eventually manage a Toronto based brokerage. The successful candidate will be responsible for developing and growing a Commercial book of business in the Toronto area. With success, further responsibility for growing the brokerage by adding other successful commercial lines producers may be available for the right candidate. Someone currently fulfilling similar duties but looking to share in the success of the operation may be the ideal candidate. We would also love to speak with someone currently running their own brokerage, whom would be interested in joining a larger team.

Key Tasks:

  • Strategic plan development to seek & qualify prospects, ensuring they meet the brokerage minimum standards
  • Management of prospects through the sales funnel to ultimate success
  • Assess the exposure to financial loss for prospective clients and present a risk management program that meets their individual needs
  • Total account selling
  • Meet minimum coverage requirements
  • Sell the benefits of the brokerage to prospective clients
  • Develop, plan and share initiatives that will result in a source of incoming referrals
  • Coordinate, plan and execute regular and renewal review meetings with clients
  • Build relationships and become well informed on insurance company products, processes, coverages & billing plans.
  • Build relationships with clients in order to earn the reputation of “trusted advisor” and drive in referrals from these top clients.
  • Negotiate with underwriters
  • Identify other needs, such as Personal Lines and/or Financial Services so the brokerage can provide complete security for your clients, through other departments.
  • Build a cohesive team relationship with service unit in order to ensure the client’s needs are met and retention remains a priority.

Minimum Qualifications

  • RIBO License
  • Minimum 5 years commercial lines sales experience
  • Proven ability to work with minimal supervision, self-motivator, and an absolute need to succeed
  • Proven time management/organizational skills
  • Effective communication (verbal & written) and problem solving skills
  • Ability to multi-task between various projects/tasks/deadlines
  • Ability to exercise judgment in making decisions within and outside of guidelines.
  • Exceptional ability to get along well with team members, displaying a positive attitude and work ethic.
  • Management experience would be an asset
  • University Degree or 3 Year College Diploma would be an asset, ideally business/commerce, but not required

If you require any accommodation for Accessibility, please advise.

PLEASE NOTE THAT YOU WILL ONLY BE CONTACTED IF WE DECIDE TO INTERVIEW.
THANK-YOU FOR YOUR UNDERSTANDING.

Interested applicants, please send your resume to:

Kristy McDougall C.A.I.B.
Human Resource Manager

WHAT OUR CUSTOMERS ARE SAYING...

“Excellent prompt service and I would highly recommend Rhodes & Williams. My insurance needs were exceeded. The broker responded promptly through e-mail and phone answering all my questions and concerns. Saved me money and gave me peace of mind.”

- L Potvin