Windstorm/Tornado Emergency Information

With the increase in the number of destructive weather events, windstorm is a critical issue that can cause havoc with property and electrical grids. If you have recently experienced a weather event or storm with high winds or tornado, see information below:

I am seriously affected ─ my house or business is seriously damaged?

If your safety is at risk, immediately call 911! Only if it is safe to do so, do what you can to safely prevent further damage to your property. Take lots of pictures and keep all receipts for necessary expenses. Try contacting your Rhodes & Williams Insurance Broker at 613-226-6590 or 1-888-391-8379. If at all possible we will be available to take your calls. If we have also been impacted by the event, our phone system could be down or overwhelmed by the number of calls. If you are unable to get a hold of us, or it is outside of our regular business hours, visit for insurance company direct contact numbers. If neither of those work, try calling 613‑232‑7100 for Crawford Adjusters who will do their best to help you.

Am I Covered?

Damage to homes caused by hail or wind is generally covered by a standard homeowners insurance policy. This includes damage caused by flying debris or falling branches. This would also generally include damage to your home and its contents when water enters through openings as a result of the wind or hail damage.

In certain circumstances, homeowners who are unable to live in their homes because of the insurable damage are entitled to additional living expenses. This coverage would be found under a comprehensive homeowner’s policy and is meant to respond to this type of event.

I have been impacted, but less seriously?

Take care and stay safe! Depending on how badly you are impacted, see comments in the section above. If it is not serious, keep notes and receipts, take pictures and contact us a couple of days after the storm, when we have dealt with the emergencies. If it can not wait, see above. We will be trying to triage emergency situations over the early days after an emergency.

Other links (Much of this info is from Tornado of 2019)

FAQ’s (regarding siding, food spoilage, and tree removal)

Spoiled food: City of Ottawa setting up disposal bins, financial help

Tornado in Ottawa ─ How Does this Affect You?

Before, During and After a Tornado

Before, During, and After a Wind storm