COVID-19 Updates from your Rhodes & Williams Group of Companies

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The COVID-19 situation escalated faster than anyone could have imagined. We will use this Page to provide any meaningful updates as they become available.

Current Situation

The short version is that currently our offices are closed to the public however, we are continuing to service our clients. We are following recommendations from official sources. We have very minimal staff in our physical office, with the majority of staff servicing our customer needs from home. We continue to be reachable by phone, email, through our client centre, and with chat on our website during business hours. Some of our insurance companies have announced auto insurance rate relief to help those impacted by the Covid-19 situation, but every company is different. Please refer to the information below.


  • Original statement March 17th, 2020
  • March 24th, 2020 update – Ontario Closing at Risk Workplaces to Protect Health and Safety
  • Statements from Insurance Companies
  • Taking Care of our Team and our Communities
  • Personal Lines FAQ’s
  • Commercial Lines FAQ’s
  • April 8th, 2020 – Press Release by Insurance Bureau of Canada (IBC): Insurers reducing insurance costs for Canadians: IBC member companies offer substantial consumer relief measures

    Insurance Company Statements Regarding Insurance Premium Rate Relief

  • COVID-19 Update – Last updated November3, 2020: Insurance Company Statements regarding insurance premium rate relief

    Keeping you updated 

    In every decision we are taking during this time, we want to reassure you that we will continue to be guided by our values and purpose. We will prioritize the wellbeing of people and society while providing service to the highest standards possible under the circumstances. 

    We will keep you informed as the situation evolves.  Thank you for your continued support.

    Rhodes & Williams Insurance Brokers